Covid19 has forced individuals and businesses to quickly adapt to new ways of living and working. Luckily at PSE we have already introduced home office long time ago. However these are still struggling times for all of us. Each company is doing their best to further serve and satisfy their customers, as well as care for their employees health and safety. According to McKinsey, “companies that lead with empathy and genuinely address customer needs can strengthen relationships.” - Peter M. & Lena B.